
I recently spoke with Joel Comm, author of Twitter Power. We talk about how marketers can use Twitter as a marketing and business intelligence tool. It's now obvious that Twitter is no longer just a way for people to share what they're doing in 140-characters or less. Today, Twitter can be a real-time optic into consumer behavior, a trending tool, and is even used as a customer service channel.
Also new to my site are interviews with Justin Smith, author of The Facebook Marketing Bible, and Harry Gold of Overdrive Media. Both highly practical and tactical interviews.
-- David Kinard, PCM